The Whole Product
An Integrated Approach to Evaluating & Selecting an Informatics System for the Clinical Research Enterprise
For large research institutions, deriving real value from investments in research informatics requires long-term vision and carefully honed selection criteria. The evaluation and selection process can be enhanced by utilizing a technique known as the Whole Product approach.
The Whole Product approach, in this context, looks at the entire ecosystem that is created by the technology, its adoption within the research institution, and the technology provider. Aspects of this approach encompass: (1) the current product, (2) release management, (3) training, (4) adoption, (5) integration, (6) community, and (7) innovation.
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